Customer Experience
The Human AI Company. Natural Conversational AI to power Customer Experiences.
What if Human AI could supercharge Customer Lifetime Value - slashing costs, scaling effortlessly, and unlocking eCommerce conversions around the clock, worldwide?
Reinventing Customer Experience with Conversational Human AI.
Across all industries, Journee transforms brand touchpoints into lifelike conversations that attract, convert, and assist customers - 24/7, anywhere in the world.
Learn more about the underlying product behind these Natural Agents on Natural AI - fully customizable AI Agents built for real-time, humanlike customer engagement.
Our Natural Agents respond with empathy and precision. From sparking interest to guiding customers through the perfect product or service configuration - every interaction feels personal and on point.
Powered by real-time context, Journee delivers clarity and confidence at every step. The result: faster decisions, fewer barriers, happier customers, and deeper loyalty.
Secure. Scalable. Instant — in the browser.
Attract Global Audiences with Natural, Conversational AI Experiences
Journee’s lifelike AI agents engage users in real-time, humanlike dialogue — making it effortless to explore your brand, products, and services. From sparking interest to answering complex questions, our conversational AI guides customers with empathy, accuracy, and a deep understanding of context.
It’s more than chat — it’s a fully personalized experience that builds excitement, encourages exploration, and moves people to act. Across languages, cultures, and channels — instantly in the browser.
Crushing Costs and Supercharge Attraction
1bln
Media Impressions for Macy’s. Our Content generates Brand Awareness and real Excitement globally21 min
Average Time Spend interacting with our Agents150k
Unique Participants in 24 hours2X
more engagement time through interactive content
Always Converting. Always On.
Journee’s Human AI engages guests in natural dialogue, guiding them through curated, personalized choices tailored to their needs and desires. With instant answers, real-time recommendations, and frictionless offers, customers feel understood and supported every step of the way.
By removing uncertainty and making decisions effortless, our AI transforms curiosity into confident action - driving more bookings, stronger engagement, and lasting brand loyalty.
Conversion 24/7
x4.5
Digital sales assistants increase sales conversion rates dramatically50%
Increase of Average order value in ecom platforms44%
Shoppers are more likely to add an item to their cart after interacting with it300%
Conversion Increase by Proactive Product recommendations
Human AI That Drives Retention and Loyalty Through Precision and Care
Human Conversational AI delivers timely, personalized offers that feel natural. By combining real-time support with tailored upsell moments, helpful follow-ups, and loyalty rewards, we turn one-time guests into returning customers.
Every interaction is built on empathy, relevance, and timing - creating lasting connections that drive repeat bookings and brand love.
Cut Costs & Boost Retention
x5.5
Accelerated customer issue resolutionx3.5
Increase in customer satisfaction47%
of Consumers say immersive Technologies make them feel connected with products20%
of Customers are more satisfied interacting with a digital human
Applications Across Industries
Journee’s Human AI powers next-level customer journeys. From personal shopping assistants that recommend outfits or skincare in real time, to exclusive clienteling with proactive check-ins and curated product drops for VIPs. After purchase, guests enjoy ongoing care through AI concierges offering styling tips, warranty help, or usage guidance. And with virtual try-and-match flows, customers get instant suggestions for accessories, fragrances, or complementary items.
Journee’s Human AI transforms the vehicle journey. It guides buyers through trims, features, and financing in simple, conversational language. During virtual test drives, it answers real-time questions on performance, safety, and EV range. After purchase, it supports owners with service scheduling, dashboard guidance, and troubleshooting. With proactive loyalty engagement, it delivers timely reminders on upgrades, trade-ins, and new model releases. This creates lasting relationships from first click to repeat purchase.
Journee’s Human AI becomes the ultimate travel concierge. It recommends personalized itineraries, local experiences, and hidden gems through natural conversation. Travelers get 24/7 support for bookings, cancellations, and questions in any language. Cultural guides offer engaging insights into local customs, history, and language basics. And with loyalty program integration, guests can check points, redeem rewards, or explore upgrade options.
Journee’s Human AI simplifies every step of the customer journey in finance and insurance. It explains complex policies, coverage, and terms in clear, everyday language. Customers can file, track, and resolve claims with step-by-step conversational support. Fraud alerts and identity checks are handled instantly through secure, real-time interactions. For everyday financial well-being, the AI offers budgeting tips, saving nudges, and personalized investment suggestions that build trust and long-term value.
Journee’s Human AI powers unforgettable fan experiences. It acts as a fan concierge, answering questions about matches, concerts, and player stats in real time. Ticketing and merchandise are handled through smooth conversational flows that support purchases, transfers, and upgrades. Fans can dive deeper with interactive storytelling, accessing behind-the-scenes content or engaging with virtual personalities. In community spaces, the AI supports moderation, FAQs, and ongoing engagement that keeps fans coming back for more.